4 Hours Service Response Guarantee

Service Assurance

We expect to serve you much faster and better with this system and expect your valuable feedback to improve upon the same. Our Service Level Commitments are –

  • First response to your calls / complaints                              – 30 minutes max
  • Service Response Guarantee for breakdown                        – 4 hours max
  • Resolving minor / running breakdown                                   – 48 hours max.

We will provide you the service visit free of cost in case we fail to attend to your critical service need within 4 hours.

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